redplum.com

How can I be removed from your mailing list?

Fill out the online form at: Manage Your RedPlum Direct Mail Preferences. Enter your full mailing address exactly as it appears on the RedPlum® mail piece. A “Do Not Mail” suppression will be placed on your address the same week you submit it online. The RedPlum® packages will stop... more »

Why does it take 5-6 weeks to stop receiving RedPlum® mailings?

Our RedPlum® packages are printed and addressed 5-6 weeks in advance of the mailing date, so it takes approximately 5-6 deliveries before you actually stop receiving it.

Why might my removal from your RedPlum® mailings not be processed?

If you have not entered your address correctly and exactly how it appears on our mailings to you (for example your entry is missing information such as apartment number or you enter a different spelling for the address) the system cannot match your requested address removal to our... more »

Where did you get my address?

Addresses are publically available information and can be found on public databases such as homeowner deed registrations, in the telephone book, consumer surveys and other places. We work closely with the U.S. Postal Service® to keep our list up to date.

I was taken off your mailing list but I’m still receiving the RedPlum®, why?

It takes 5-6 weeks for the process to take effect because mailing labels are often printed in advance. If you receive the RedPlum® ads in your mailbox or via private carrier delivery after that timeframe, check the address on RedPlum® to verify that it is your address. If it does... more »

How do I stop my apartment building from receiving the RedPlum® mailing?

You cannot remove the entire apartment building. It is illegal to stop someone else’s mail as per the U.S. Postal Service®. Doing this constitutes tampering with the mail which includes opening, destroying, damaging, or interfering with mail intended for another person. This includes... more »

Why is my RedPlum® delivered to me in a bag on my driveway and not through the mail?

RedPlum® is delivered in a variety of ways. In select markets, Valassis delivers the advertising using our own delivery personnel rather than the USPS®.

Why is my RedPlum® package in my newspaper and not in my mail?

In select markets, Valassis has partnerships with select newspapers to deliver the RedPlum® package via the newspaper. If you are a subscriber to your local newspaper in these markets, you will receive your RedPlum® package in your newspaper.

What if I’m not a subscriber to my local newspaper and I’m still not receiving my ads in the mail, but my neighbors are?

In select markets, Valassis has partnerships with select newspapers to deliver the RedPlum® package via the newspaper. If you are a subscriber to your local newspaper in these markets, you will receive your RedPlum® package in your newspaper. If you are not a subscriber to your local... more »