Items tagged "account"
Why is my loyalty card being used by another person?
It’s very unlikely that your loyalty card is actually being used by another person.  This type of situation is usually because of mistakes or old information, such as: Typing in the loyalty number incorrectly Typing in your email address incorrectly Forgetting that your... more »
How do I change my password?
To change your redplum.com account password:   While logged in, click the Click the “Welcome” at the top of the page and then select “PASSWORD” Follow the instructions to change your password.  Click “SAVE PASSWORD CHANGES” to complete... more »
How do I change my account information?
To change any of your account information, including name, email address, and zip code: Click the “Welcome” at the top of the page and then select “PROFILE” Make changes to your account information.  When finished, click “SAVE PROFILE”. 
My store isn't listed
If you're trying to select a coupon and it isn't available for your store loyalty card, it could be that your store doesn't carry that particular product or have chosen not to participate in the coupon distribution.  Check back again later, as some stores may update their policies... more »
About Clip2Card
Clip2Card is an easy, cost effective way to save money with valuable RedPlum coupons.  Simply register an account, add your participating store loyalty program number, and click the “Card” icon when available on a coupon.  The coupon is now ready to be redeemed... more »
Where can I see a list of coupons I clipped?
Click the “Welcome” at the top of the page and then select “LOYALTY PROGRAMS” On the “MANAGE LOYALTY PROGRAMS” page, the coupons appear in a list under the corresponding loyaty card. 
How do I clip a coupon to my store loyalty card?
Clipping coupons to your store loyalty card is easy.  Make sure you’re logged in and have registered at least one loyalty card. Look for coupons with the “card” icon Click the card icon.  When finished, click the green “Coupon Ready” button... more »
Can I add multiple loyalty cards?
Yes!  To add loyalty cards: Click the “Welcome” at the top of the page and then select “LOYALTY PROGRAMS” On the “MANAGE LOYALTY PROGRAMS” page, click,"ADD NEW LOYALTY PROGRAM" Select your store shopper card from the list. When prompted, enter... more »
What information do you collect on members?
When registering to become a member of redplum.com, you will only be asked for information that will assist with site personalization and communication. You will be asked to provide a first name, last name or last initial, your ZIP code, your gender, and your e-mail address.  If... more »
I am a redplum.com member and forgot my log in information
Click the “LOGIN/CREATE AN ACCOUNT” link at the top of the page.  Click the “FORGOT PASSWORD?” link.  Enter your account email address when prompted, then click the “RESET PASSWORD” button. A new password will be sent to your account... more »
How do I sign up for Clip2Card?
Registering is a simple process: Type the address www.redplum.com in your web browser and hit enter. Click CREATE AN ACCOUNT. Enter required information for registration and select CONTINUE.  Your account will be confirmed and you will be directed to the MANAGE ACCOUNT page.  To... more »
What are the benefits of becoming a redplum.com member?
redplum.com is committed to providing our members with the very best, you will receive personalized alerts on new offers and redplum.com features. You will have the chance to win great prizes by entering various contests, sweepstakes, and more. You will receive exclusive deals and... more »
How often will I get e-mail from redplum.com?
Our general member e-mail communication is the redplum.com Picks e-newsletter that goes out every other Tuesday. Over time members will have the opportunity to opt-in to special e-mail alerts or other specialty e-newsletters for specific deal and offer categories.
Do I have to pay to be a member of redplum.com?
No, joining redplum.com is completely FREE!
I have created a redplum.com account and did not receive a confirmation e-mail
If you have not received the redplum.com confirmation e-mail, please first check your “Junk Mail” or “SPAM” mail folders. If you are still unable to view the confirmation e-mail please contact us at wecare@redplum.com.
I have created an account but I can not sign in
You must activate your account via the confirmation e-mail sent after the successful completion of registration. Please check your inbox, and follow the provided instructions. If you are still experiencing difficulty please contact us at wecare@redplum.com.
Do you sell or provide your e-mail list to other venders?
No. We will not sell, rent or provide our member list to third parties. If you enter a contest, sweepstakes or would like a free sample, we will let you know who is collecting that information and encourage you to review their privacy policy.