redplum.com

Printing

The coupon printing software isn’t working

Coupon printing software not working for you? First, read through this checklist and make sure: You are using a supported operating system and browser: Windows 10 Windows 8.1/8 Windows 7 Windows Vista (upgrade to IE9, or use Chrome or Firefox) Windows XP (users will need to use... more »

Problems Printing? Troubleshooting Tips!

Having trouble printing?   Computer Information Make sure you’re using one of these operating systems and browsers: Windows 10 Windows 8.1/8 Windows 7 Windows Vista (upgrade to IE9, or use Chrome or Firefox) Windows XP (users will need to use Chrome or Firefox) Mac OSX10.7... more »

Mac users: great news!

Hey Mac user!  We have a new version of our Print@Home coupon printing software available that replaces the old one.  You’ll need to install this new version to keep printing our coupons.  Before you start, please make sure you have the following system specifications: OSX10.6... more »

How do I install the coupon printing software?

Starting April 2014, all Redplum.com powered print coupons requires a fast, easy installation of our NEW, IMPROVED Print@Home coupon printing software.  Read more about it here! Please note, you will be prompted to install our NEW software even if you have previously installed... more »

Special message for XP and IE8 users

Hey XP and Internet Explorer 8 users!  Have you heard the news about our new coupon printing software? Maybe you noticed that Internet Explorer 7 and 8 are no longer on the support list.  Maybe you tried to install the software using IE8 and it didn’t work.  Maybe... more »

Introducing a new way to print coupons!

Dear loyal Redplum.com fan, We're excited to announce a big change to our coupon printing software. With our NEW Print@Home coupon printing software, you’ll just need to install a small, secure application on your desktop or laptop.  Installing is an easy one-time process: Select... more »
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Account

Why is my loyalty card being used by another person?

It’s very unlikely that your loyalty card is actually being used by another person.  This type of situation is usually because of mistakes or old information, such as: Typing in the loyalty number incorrectly Typing in your email address incorrectly Forgetting that your... more »

How do I change my password?

To change your redplum.com account password:   While logged in, click the Click the “Welcome” at the top of the page and then select “PASSWORD” Follow the instructions to change your password.  Click “SAVE PASSWORD CHANGES” to complete... more »

How do I change my account information?

To change any of your account information, including name, email address, and zip code: Click the “Welcome” at the top of the page and then select “PROFILE” Make changes to your account information.  When finished, click “SAVE PROFILE”. 

My store isn't listed

If you're trying to select a coupon and it isn't available for your store loyalty card, it could be that your store doesn't carry that particular product or have chosen not to participate in the coupon distribution.  Check back again later, as some stores may update their policies... more »

About Clip2Card

Clip2Card is an easy, cost effective way to save money with valuable RedPlum coupons.  Simply register an account, add your participating store loyalty program number, and click the “Card” icon when available on a coupon.  The coupon is now ready to be redeemed... more »

Where can I see a list of coupons I clipped?

Click the “Welcome” at the top of the page and then select “LOYALTY PROGRAMS” On the “MANAGE LOYALTY PROGRAMS” page, the coupons appear in a list under the corresponding loyaty card. 

How do I clip a coupon to my store loyalty card?

Clipping coupons to your store loyalty card is easy.  Make sure you’re logged in and have registered at least one loyalty card. Look for coupons with the “card” icon Click the card icon.  When finished, click the green “Coupon Ready” button... more »

Can I add multiple loyalty cards?

Yes!  To add loyalty cards: Click the “Welcome” at the top of the page and then select “LOYALTY PROGRAMS” On the “MANAGE LOYALTY PROGRAMS” page, click,"ADD NEW LOYALTY PROGRAM" Select your store shopper card from the list. When prompted, enter... more »

What information do you collect on members?

When registering to become a member of redplum.com, you will only be asked for information that will assist with site personalization and communication. You will be asked to provide a first name, last name or last initial, your ZIP code, your gender, and your e-mail address.  If... more »

I am a redplum.com member and forgot my log in information

Click the “LOGIN/CREATE AN ACCOUNT” link at the top of the page.  Click the “FORGOT PASSWORD?” link.  Enter your account email address when prompted, then click the “RESET PASSWORD” button. A new password will be sent to your account... more »
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Coupon Book

Where do I find my RedPlum® coupon book?

Please provide your address on our RedPlum Coupon Finder to find out where you might find RedPlum® offers in your neighborhood.              

Can I be added to the mailing list in order to receive RedPlum® coupons and deals?

In nearly all cases (99.9%) your address information is already on record. If you aren’t receiving RedPlum® mailings, it is because distribution isn’t based solely on your address being on file. A number of other factors influence where ads are delivered, largely driven by the marketing... more »

Why is the coupon booklet no longer in my newspaper?

In select markets, our RedPlum® coupon book is delivered through the mail along with weekly grocery circulars. Go to RedPlum Coupon Finder to type in your address and find out where you might find RedPlum offers in your neighborhood.

I am having problems printing coupons from RedPlum.com. Can you help?

Go to Help Center for help with printing issues. We have compiled a help list for common printing problems that will resolve a majority of issues. If you are still having problems after reviewing this tip sheet and taking the necessary steps to resolve it, it may be an isolated,... more »

How can I receive multiple inserts or coupons?

We are unable to send out multiple coupons, coupon booklets or circulars upon request. The determination of how and where to distribute these offers is made on a market-by-market basis, based largely on the marketing plans of our advertisers.

I was not able to use a coupon because the retailer could not scan or key it in. Can you help?

The codes within the coupons are supplied by our clients and are valid. Unfortunately, at times, store scanners can be sensitive to the spacing within these codes. Try again at the same or a nearby retailer after the in-home date.
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Redeeming coupons




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