redplum.com

Printing

How do I install the coupon printing software?

Starting April 2014, all Redplum.com powered print coupons requires a fast, easy installation of our NEW, IMPROVED Print@Home coupon printing software.  Read more about it here! Please note, you will be prompted to install our NEW software even if you have previously installed... more »

Mac users: great news!

Hey Mac user!  We have a new version of our Print@Home coupon printing software available that replaces the old one.  You’ll need to install this new version to keep printing our coupons.  Before you start, please make sure you have the following system specifications: OSX10.6... more »

The coupon printing software isn’t working

Coupon printing software not working for you? First, read through this checklist and make sure: You are using a supported operating system and browser: Windows 10 Windows 8.1/8 Windows 7 Windows Vista (upgrade to IE9, or use Chrome or Firefox) Windows XP (users will need to use... more »

Problems Printing? Troubleshooting Tips!

Having trouble printing?   Computer Information Make sure you’re using one of these operating systems and browsers: Windows 10 Windows 8.1/8 Windows 7 Windows Vista (upgrade to IE9, or use Chrome or Firefox) Windows XP (users will need to use Chrome or Firefox) Mac OSX10.7... more »

Special message for XP and IE8 users

Hey XP and Internet Explorer 8 users!  Have you heard the news about our new coupon printing software? Maybe you noticed that Internet Explorer 7 and 8 are no longer on the support list.  Maybe you tried to install the software using IE8 and it didn’t work.  Maybe... more »

Introducing a new way to print coupons!

Dear loyal Redplum.com fan, We're excited to announce a big change to our coupon printing software. With our NEW Print@Home coupon printing software, you’ll just need to install a small, secure application on your desktop or laptop.  Installing is an easy one-time process: Select... more »
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Account

How often will I get e-mail from redplum.com?

Our general member e-mail communication is the RedPlum Savings Newsletter, which is distributed on Fridays. In it, you'll find exclusive previews of upcoming coupons plus the latest printable coupons, savings tips and recipes.  Want the V.I.P. treatment? Click here to sign... more »

What information do you collect on members?

When registering to become a member of redplum.com, you will only be asked for information that will assist with site personalization and communication. You will be asked to provide a first name, last name or last initial, your ZIP code, your gender, and your e-mail address.  If... more »

I am a redplum.com member and forgot my log in information

Click the “LOGIN / SIGN UP” link at the top of the page.  Click the “Forgot password?” link.  Enter your account email address when prompted, then click the “RESET PASSWORD” button. A new password will be sent to your account email address.... more »

How do I change my password?

To change your redplum.com account password:   While logged in, click your name at the top of the page and then click "Profile." In the Profile page click on the "Password" tab. Enter your current password, your new password and then verify the new password Click "Update... more »

How do I change my account information?

To change any of your account information, including name, email address, and zip code: While logged in, click your name at the top of the page and then click "Profile." When you enter your profile you are placed on the "Name & location" tab. Update your information. Click... more »

What are the benefits of becoming a redplum.com member?

redplum.com is committed to providing our members with the very best, you will receive personalized alerts on new offers and redplum.com features. You will have the chance to win great prizes by entering various contests, sweepstakes, and more. You will receive exclusive deals and... more »

Do I have to pay to be a member of redplum.com?

No, joining redplum.com is completely FREE!

I have created a redplum.com account and did not receive a confirmation e-mail

If you have not received the redplum.com confirmation e-mail, please first check your “Junk Mail” or “SPAM” mail folders. If you are still unable to view the confirmation e-mail please contact us at wecare@redplum.com.

I have created an account but I can not sign in

You must activate your account via the confirmation e-mail sent after the successful completion of registration. Please check your inbox, and follow the provided instructions. If you are still experiencing difficulty please contact us at wecare@redplum.com.

Do you sell or provide your e-mail list to other venders?

No. We will not sell, rent or provide our member list to third parties. If you enter a contest, sweepstakes or would like a free sample, we will let you know who is collecting that information and encourage you to review their privacy policy.
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Coupon Book

Where do I find my RedPlum® coupon book?

Please provide your address on our RedPlum Coupon Finder to find out where you might find RedPlum® offers in your neighborhood.              

Can I be added to the mailing list in order to receive RedPlum® coupons and deals?

In nearly all cases (99.9%) your address information is already on record. If you aren’t receiving RedPlum® mailings, it is because distribution isn’t based solely on your address being on file. A number of other factors influence where ads are delivered, largely driven by the marketing... more »

Why is the coupon booklet no longer in my newspaper?

In select markets, our RedPlum® coupon book is delivered through the mail along with weekly grocery circulars. Go to RedPlum Coupon Finder to type in your address and find out where you might find RedPlum offers in your neighborhood.

I am having problems printing coupons from RedPlum.com. Can you help?

Go to Help Center for help with printing issues. We have compiled a help list for common printing problems that will resolve a majority of issues. If you are still having problems after reviewing this tip sheet and taking the necessary steps to resolve it, it may be an isolated,... more »

How can I receive multiple inserts or coupons?

We are unable to send out multiple coupons, coupon booklets or circulars upon request. The determination of how and where to distribute these offers is made on a market-by-market basis, based largely on the marketing plans of our advertisers.

I was not able to use a coupon because the retailer could not scan or key it in. Can you help?

The codes within the coupons are supplied by our clients and are valid. Unfortunately, at times, store scanners can be sensitive to the spacing within these codes. Try again at the same or a nearby retailer after the in-home date.
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Redeeming coupons




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